Every user can customize columns in the Account, Contact, All IBOs, Quotes, Interactions and Service listviews.
To perform this customization, click the button on the right side of the view. You can drag and drop columns already in the listview (1) or add new columns (2) by dragging them into the Active section if the dialog (1). You can also remove columns that you don’t need by dragging them from Active section(1) to Inactive (2).
Note: this is a personal configuration that affects a view for the individual user – the one who configured the view.
Fig: Active (1) and Inactive(2) columns of a listview.